Viewing Call Statistics
Your reservation call activity is tracked and a summary of daily (business date) call activity can be viewed by selecting Call Statistics.
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Total Reservation Time: Total accumulated time for confirmed and waitlisted reservations (duration from New Reservation to Book Now or Waitlist Now actions).
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Total Calls: Total count of calls (New Reservation action)
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Total Reservations: Total count of confirmed and waitlisted reservations.
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Total Revenue: Total revenue for confirmed reservations (excludes waitlisted).
Viewing Call Statistics
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From the OPERA Cloud menu, select Bookings, select Reservations, and then select Look To Book Sales Screen.
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Click New Reservation.
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Click Call Statistics.
Parent topic: Using Look to Book Sales Screen