Room Status

Prerequisites for Room Status

Use Room Status to update the status of a specific room (for example, clean to inspected). When the Discrepant Room OPERA Control is active. you can also update the housekeeping status to identify a Skip or Sleep discrepant room. For more information, see Managing Room Discrepancies.

Updating Room Status

1. Enter search criteria and tap Search.

2. Tap the room you want to update.

3. Select a new room status for the room.

   1. Inspected (IP) : An optional status to indicate a clean room has been inspected by a supervisor (Available when the Inspected Status OPERA Control is active).

   2. Clean (CL) : Indicates the room has been serviced and is clean.

   3. Pickup (PU) : An optional status to indicate a minimum “touch-up" housekeeping service is required. This might occur if the room is occupied for only a few minutes and only needs refreshing (available when the Pickup Status OPERA Control is active).

   4. Dirty (DI) : Indicates the room is dirty and requires a cleaning service.

4. Update the housekeeping status to report a room discrepancy.

   1. An occupied room set to a Vacant status registers a skip discrepancy.

   2. A vacant room set to an Occupied status registers a sleep discrepancy.

5. Tap < to return to the search results.