26 OPERA Cloud Exchange Overview

Prerequisites for OPERA Exchange Interfaces

OPERA Cloud eXchange is an asynchronous electronic data exchange technology used by OPERA Cloud Foundation subscribers to exchange information with external solutions such as OPERA Room Reservations or third-party CRS solutions. OPERA Cloud eXchange is also used by OPERA Cloud Central subscribers to exchange information with remote OPERA Property properties. When you update transactional data such as a profile, block, event or reservation, a business event is triggered and processed by the exchange module and sent to the outbound queue, and onto to the external system as an XML message. Conversely, updates in the external system are sent to OPERA Cloud.

OPERA Cloud eXchange supports the following functionality to ensure data quality:

• Profile match and merge to prevent duplicates.

• Default values for missing attributes.

• Data mapping and conversion

Configuring OXI Interfaces

Configuring an OXI interface requires the following configuration tasks to be completed.

• Create Interface Setup. See Interface Setup.

  • Create or select an External Database code from field list during interface setup process. See Configuring External Databases.

• Configure Interface Controls . See Interface Controls

• Create Interface Mappings. See Configuring Interface Mapping

  Tip:

  Use Copy Conversions to populate required codes for both OPERA Cloud value and External System value; then modify External System values.

• Configure Profile Match Rules (optional). See Profile Match and Merge.

• Configure Business Events. See Configuring Business Events for Interface

• Configure Interface Communication Method. See Configuring Interface Communication Methods.

• Activate the Interface (External System). See Managing Interface (External System) Status.