Configuring Adjustment Reason Codes
Adding Adjustment Reason Codes
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From the Administration menu, select Financial, select Cashiering Management, and select Adjustment Codes.
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Click New and complete the following:.
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Property: Enter or select the property.
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Code: Enter a code to represent the adjustment reason.
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Description: Enter a description of the adjustment reason.
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Select one of the following (Adjustment) Code Types:
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Adjustment: Indicates an adjustment charge posted to the reservation or AR account.
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Service Recovery: Indicates resolution of an issue with a dissatisfied guest.
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Credit Bill: Indicates a credit bill adjustment (Available when the Credit Bill Reasons OPERA Control is active).
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Void Folio: Indicates a void folio adjustment (Available when the Void Folio Reasons OPERA Control is active).
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Click Save.
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Editing Adjustment Reason Codes
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From the Administration menu, select Financial, select Cashiering Management, and select Adjustment Codes.
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Enter search criteria then click Search.
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Select the adjustment code, then click the vertical ellipsis Actions menu and select Edit.
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Update the configuration.
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Click Save.
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Deleting Adjustment Reason Codes
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From the Administration menu, select Financial, select Cashiering Management, and select Adjustment Codes.
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Enter search criteria then click Search.
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Select the adjustment code, then click the vertical ellipsis Actions menu and select Delete.
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Click Delete to confirm.
Related Topics
Parent topic: Configuring Cashiering Components