Updating Reservation Daily Details
You can modify a subset of stay details for each day of a multi-night reservation; allowing you to change the rate code, rate amount and occupancy details during the stay.
There are two ways to update reservation daily details:
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For a specific date.
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When the Profiles Per Day OPERA Control is active, you can link Sales Account and Group profile on a daily basis.
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All dates displayed in a table for in-line update.
Use the Apply To Future Nights check box to apply changes made from a specific date to all future nights of the reservation.
When the Display Reservation Awards OPERA Control is active the following fields are available to add using Page Composer.
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Award Code: Displays award details provided by your loyalty solution to track reservation awards. Update as needed.
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Award Number: Displays award details provided by your loyalty solution to track reservation awards. Update as needed.
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Eligibility Code: Displays earning eligibility details provided by your loyalty solution to track reservation awards. Update as needed.
Reservation confirmations can included reservation daily details
when the MULTIPLE_RATE_INFO1
to MULTIPLE_RATE_INFO8
elements are added to the confirmation template. For more information,
see About Stationery Editor .
Note:
The room type booked cannot be changed in daily details.Note:
The Effective Rate amount considers any add to rate package items. For more information, see Reservation Packages.Tip:
Click Refresh Rate to update the pricing following rate code, room type to charge or occupancy changes.Editing Specific Date Reservation Details
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From the OPERA Cloud menu, select Bookings, select , Reservations and then select Manage Reservation.
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Enter search criteria, click Search.
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Select the reservation in the search result, then click I Want to . . . and select Daily Details, or open the reservation by clicking the confirmation number and click Daily Details.
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Select a date during the stay, then click the vertical ellipsis Actions menu select Edit.
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Adults: Enter the number of adults.
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Children: Enter the number of children.
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Ages Of Children: Enter the child ages. (Available when the Child Rates By Defined Buckets OPERA Control is active).
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Children Bucket 4: Enter the child age. (Available when the Child Rates By Defined Buckets OPERA Control is active).
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Children Bucket 5: Enter the child age. (Available when the Child Rates By Defined Buckets OPERA Control is active).
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Rate Code: Enter or select a rate code from the list.
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Rate Amount: The rate amount / price populates based on the rate code and room type selected; enter an amount to override the default price. If you entered zero Adults the single-person rate amount defined for the rate code and room type is displayed.
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Fixed Rate: Select the check box to fix the Rate Amount to the amount entered (Available when the Fixed Rates OPERA Control is active).
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Room Type (all nights): Select a room type from the list.
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Room Type to Charge: Enter a room type to charge from the list; use this for complimentary upgrades by selecting the room type payable if different to the room type booked. (Available when theRoom Type to Charge OPERA Control is active)
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Market: Select a market code from the list
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Source: Select a source code from the list.
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Discount: (Available when the Reservation Discounts OPERA Control is active and the selected rate code is setup as eligible for discount. For more information, see Configuring Rate Code Financial Details.
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Discount Amount: Enter a fixed amount discount to adjust the nightly rate.
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Discount Percentage: Enter a percentage discount to adjust the nightly rate.
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Discount Reason: Select a discount reason from the list.
Note:
When the Rate Code is updated the discount amount/ percentage and reasons values are removed and the fields disabled if the rate code is not eligible for discount.
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Linked Profiles (Available when the Profiles Per Day OPERA Control is active).
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Company / Corp ID: Click to search and select a company profile.
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Travel Agent / IATA: Click to search and select a travel agent profile.
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Source / Source ID: Click to search and select a source profile.
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Group: Click to search and select a group profile.
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(Reservation) Contact: Click to search and select a contact as the reservation contact. (Available when the Reservation Contact OPERA Control is active).
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Billing (Contact): Click to search and select a contact as the billing contact. (Available when the Reservation Contact OPERA Control is active).
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Apply To Future Nights: Select check box to apply the nightly changes to all future nights.
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Repeat for other nights as required.
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Click Save.
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Editing All Date Reservation Details
Note:
Daily Details is view-only for sharing reservations and for reservations where Nights exceeds 100.-
From the OPERA Cloud menu, select Bookings, select , Reservations and then select Manage Reservation.
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Enter search criteria, click Search.
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Select the reservation in the search result, then click I Want to . . . and select Daily Details, or open the reservation by clicking the confirmation number and click Daily Details.
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Click Edit Daily Details to display all reservation daily details.
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Select a date during the stay.
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Adults: Enter the number of adults.
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Children: Enter the number of children.
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Ages Of Children: Enter the child ages. (Available when the Child Rates By Defined Buckets OPERA Control is active).
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Children Bucket 4: Enter the child age. (Available when the Child Rates By Defined Buckets OPERA Control is active).
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Children Bucket 5: Enter the child age. (Available when the Child Rates By Defined Buckets OPERA Control is active).
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Rate Code: Enter or select a rate code from the list.
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Rate Amount: The rate amount / price populates based on the rate code and room type selected; enter an amount to override the default price. If you entered zero Adults the single-person rate amount defined for the rate code and room type is displayed.
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Fixed Rate: Select the check box to fix the Rate Amount to the amount entered (Available when the Fixed Rates OPERA Control is active).
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Room Type to Charge: Enter a room type to charge from the list; use this for complimentary upgrades by selecting the room type payable if different to the room type booked. (Available when the Room Type to Charge OPERA Control is active).
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Market: Select a market code from the list.
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Source: Select a source code from the list.
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Discount: (Available when the Reservation Discounts OPERA Control is active and the selected rate code is setup as eligible for discount. For more information, see Configuring Rate Code Financial Details.
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Discount Amount: Enter a fixed amount discount to adjust the nightly rate.
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Discount Percentage: Enter a percentage discount to adjust the nightly rate.
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Discount Reason: Select a discount reason from the list.
Note:
When the Rate Code is updated the discount amount/ percentage and reasons values are removed and the fields disabled if the rate code is not eligible for discount.
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Apply To Future Nights: Select check box to apply the nightly changes to all future nights.
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Linked Profiles (Available when the Profiles Per Day OPERA Control is active).
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Company / Corp ID: Click to search and select a company profile.
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Travel Agent / IATA: Click to search and select a travel agent profile.
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Source / Source ID: Click to search and select a source profile.
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Group: Click to search and select a group profile.
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(Reservation) Contact: Click to search and select a contact as the reservation contact. (Available when the Reservation Contact OPERA Control is active).
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Billing (Contact): Click to search and select a contact as the billing contact. (Available when the Reservation Contact OPERA Control is active).
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Repeat for other nights as required.
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Click Save.
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Related Topics
Parent topic: Updating Reservations