Managing Resource Notes

Event resource notes can be included on the customized banquet event order template by adding the <ITEM_NOTES> group of elements.

Adding Resource Notes

1. From the OPERA Cloud menu, select Bookings, select Events, and then select Manage Events.

2. Enter search criteria, then click Search.

3. Select the event in the search result, then click I Want to...  and select Event Resources.

   1. Select the resource, then click the vertical ellipsis Actions menu and select Add Note.

      1. Title: Enter a title for the note.

      2. Sequence: Enter a number to determine the order in which the note should appear when listed.

      3. Internal: Select check box to mark the note as internal. Internal notes can be excluded from output on client correspondence by default.

      4. Comment: Enter or paste the note details; a maximum of 2000 characters (single byte) is supported.

      5. Click Save or click Save and Continue to add another note.

Viewing and Updating Resource Notes

1. From the OPERA Cloud menu, select Bookings, select Events, and then select Manage Events.

2. Enter search criteria, then click Search.

3. Select the event in the search result, then click I Want to. . . and select Event Resources.

   1. Locate the resource then click the  icon.

      1. Select the note, then click the [+] icon to expand the card, and read the note comments.

      2. Select the note, then click the vertical ellipsis Actions menu and select Edit.

      3. Make your changes.

      4. Click Save.

Deleting Resource Notes

1. From the OPERA Cloud menu, select Bookings, select Events, and then select Manage Events.

2. Enter search criteria, then click Search.

3. From search results, select the event, click the I Want To . . . action, and select Event Resources.

4. Locate the resource then click the  icon.

   1. Select the note, then click the vertical ellipsis Actions menu and select Delete.

   2. Click Delete to confirm.