Posting Adjustment Charges to Reservation Accounts
The Post Adjustments action in Billing enables you to adjust transactions by a fixed amount or a percentage of the original amount posted.
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From the OPERA Cloud menu, select Front Desk, and then select In House.
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Enter search criteria and click Search.
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Select the reservation in the search result, then click I Want To . . . and select Billing.
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Select a billing window.
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Click I Want To . . . and select Post Adjustment.
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In the Adjustment panel:
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Type: Select adjustment type
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Amount: Select to post a fixed amount adjustment
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Amount: Enter an adjustment amount.
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Percentage: Select to post a % adjustment of the selected charges.
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Amount: Enter a percentage.
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Reason: Select an adjustment reason from the list. For more information, see Configuring Adjustment Reason Codes
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Reason Text: Enter additional information about the adjustment.
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In the Selected Transactions panel:
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Click the vertical ellipsis Actions menu and select Search Transactions.
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Enter your search criteria and click Search.
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Select a transaction to adjust and click the down arrow to move charges from the Available section, to the Selected section, then click Select.
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Click Process Adjustment.
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Parent topic: Charges Adjustment and Payments