Importing Track It

• Data Type: Track it

• Mandatory columns are marked in bold.

• Only Track It records in Open status can be imported.

• Linking Reservations to Track It records is not supported. Reservations details can be added in the Description.

Table 24-19 Track It Records

Column	Description	Max Data Length	Sample Data	Mandatory
Filename: TrackIt.csv
TRACKIT_ID	Unique ID value for Track It record.	NA	Ex: (50001)
TICKET_NO	The number or identifier assigned to this record	80	Ex: (S-13958636)
REFERENCE_NO	For the Valet Track It Group, an additional number or identifier assigned to this record.	20	Ex: (32857895)
TI_GROUP	The Track IT Group like Lost, Baggage, Parcel or Valet.	20	Ex: (BAGGAGE)
FOLLOW_UP	The Follow Up Date of the Track It. The format must be 'YYYYMMDD.'	NA	Ex: (20230904)
DESCRIPTION	The Description of the Track It item.  This can also include Reservations details like Name, Number of Nights, Arrival and Departure Dates and Room Number.	2000	Ex: (Black medium sized suitcases)
LOCATION	The Location associated to this record. The Location must be pre-configured in OPERA Cloud.	20	Ex: (CLOSET)
ACTION	The Action associated to this record.  The Action determines whether the record has a status of Open or Closed.  Only Open records can be imported. The Action must be pre-configured in OPERA Cloud.	20	Ex: (STORAGE)
TRACKIT_TYPE	The Type assigned to this record. The Track It type must be pre-configured in OPERA Cloud.	20	Ex: (LUGG)
QUANTITY	For Parcel, Baggage or Lost Track It groups this field indicates the number of Items	NA	Ex: (2)
MSGID	Unique ID used for integration with XXXX	NA	Ex: (5768)
EXTERNAL_ID	Unique ID used for integration with XXXX	80	Ex: (30299)