Gaming Generic

Outbound Type GAMING_GENERIC is used to integrate OPERA Cloud functionality like Profile Lookup and Download, and Create Enrollment with any Gaming/Player Tracking System that follows OPERA Cloud REST APIs specification and standards.

1. Outbound Code should be created for the property which requires gaming integration.

2. Select the Outbound Type GAMING_GENERIC.

3. Enter a unique Outbound Code, for example: GAMGENPPROP3.

4. Enter a Description for the gaming system.

5. Enable External System, Enable Conversions, and External Property Code.

6. Protocol is defaulted with REST for gaming integration.

7. Select Authorization Type OAUTH and provide the OAuth Token URL, for example: https://gaminghost.com/v1/oauth.

8. Select Grant Type Client Credentials, and enter Client Id & Client Key and Application Key provided by the Gaming/Player Tracking System.

9. Enter the RESP API Base URL Service Path provided by gaming system, for example: https://gaminghost.com/v1.

10. Save the Outbound configuration.

11. Add Data Value Mappings. For more information, see Data Value Mappings.

    • Define the Conversion Codes for Address Type, Gender, Phone Type, State Code, Country Code, Language Code, Profile Type, Title, Membership Level, and Membership Type.

Table 24-2 List of APIs supported for Gaming Generic Integration

API Module	API Name	OperationID	Method	API Service URL
Customer Relationship Management Outbound	Retrieve profiles from external system	getExternalProfile	Get	/crm/v1/externalSystems/{extSystemCode}/chains/{chainCode}/externalProfiles
Customer Relationship Management Outbound	Download a Profile from external system	downloadExternalProfile	Get	/crm/v1/externalSystems/{extSystemCode}/chains/{chainCode}/externalProfiles/{profileExternalId}
Customer Relationship Management Outbound	Create an Enrollment	postEnrollment	Post	/crm/v1/externalSystems/{extSystemCode}/chains/{chainCode}/enrollments
Customer Relationship Management Outbound	Retrieve player statistics	getPlayerStatistics	Get	/crm/v1/externalSystems/{extSystemCode}/playerStatistics/{profileId}
Customer Relationship Management Outbound	Get offers that can be attached for a profile	getGamingOffers	Get	/crm/v1/externalSystems/{extSystemCode}/gamingOffers/{membershipNo}
Cashiering Outbound	Operation to get complimentary redemptions for a guest having PTS Membership Type	getCompRedemptions	Get	/csh/v1/hotels/{hotelId}/memberships/{membershipId}/compRedemptions
Cashiering Outbound	Operation to post complimentary redemptions for a guest having PTS Membership Type	postCompRedemption	Post	/csh/v1/hotels/{hotelId}/memberships/{membershipId}/compRedemptionPostings
Cashiering Outbound	Operation to reverse complimentary redemptions for a guest having PTS Membership Type	compRedemptionReversals	Post	/csh/v1/hotels/{hotelId}/memberships/{membershipId}/compRedemptionReversals
Cashiering Outbound	Operation to request for complimentary postings approval.	approveCompPostings	Post	/hotels/{hotelId}/compPostingsApproval
Cashiering Outbound	Operation to request for bulk complimentary postings approval.	BulkApproveComPosting	Post	/csh/v1/hotels/{hotelId}/asyncCompPostingsApproval
Cashiering Outbound	Operation to request for complimentary postings reversal.	compPostingsReversal	Post	/csh/v1/hotels/{hotelId}/compPostingsReversal

Note:

Refer the API specification versions with respect to the OPERA Cloud version.