Credit Bills for Folios

Once a folio has been generated you can associate a credit (that is, a negative posting) with it. Using the Maximum Credit Days For Individuals and Maximum Credit Days For Non-Individuals OPERA Controls you may stipulate that a credit bill can be applied to a folio for only a limited number of days following the date the folio was created.

Note:

A folio must have been generated before the current business date in order to associate a credit bill with that folio. An exception is the case of deposit folios. If a folio was created on the current date for a deposit, a credit bill may be associated with the deposit folio up until the time the reservation is checked in.

Note:

When the Credit Card Wallet OPERA Control is set to Profile, a Store Credit Card Token to the Wallet check box is available to save new credit card details in a wallet. A Select a Credit Card action is available to retrieve the credit card details in the wallet.

Note:

Valid credit card numbers entered in Supplement or Reference fields are removed for PCI data security.

Using the Same Day Credit Bills OPERA Control, you can define when a Credit Bill can be issued. There are three options:

All: You can create a credit bill on all folios on the same date the folios are generated.
Deposit: You can create a credit bill on deposit folios on the same date the folios are generated.
Never: You cannot create a credit bill on folios on the same date they are generated.

Follow these guidelines when associating a credit bill with a folio:

You can generate a credit bill for an amount up to the remaining balance on the original folio. For example, if you have a folio for $100.00 and you have already issued a credit bill for $20.00, then you can only issue a credit bill for the remaining $80.00 of that folio.
You cannot associate a credit bill with another credit bill unless the Allow Credit Bill for Credit Bill Folios OPERA Control is active.
You cannot apply a credit bill to a voided bill.

Note:

When the Credit Bill Reasons OPERA Control is active, a Credit Bill Reason prompt is displayed when you generate a Credit Bill. Select a credit bill adjustment code and enter any remarks.

Note:

When the Advanced Deposit Handing OPERA Control is setup to Generate a Deposit Folio, transaction codes configured as Paid Out will not be available for selection when posting to a Credit Bill.

Note:

The passer-by folio template is used to generate credit bills.

Note:

You are prompted to enter the Taxable Date when the Information Collection Methods OPERA Control is populated with TAXABLE_DATE.

When the Transaction Code by User Role OPERA Control is active, the transaction code list is filtered according to the transaction codes assigned to your property role. For more information, see Associating Transaction (Charge) Codes to a Property Role.

Generating Credit Bills

When the Original Invoice and Invoice Type for DB Payment Method OPERA Control active, and the settlement Payment Method is Direct Bill, and the payment amount is negative, you are required to select an Invoice Type and provide the Original Invoice Number.

From the OPERA Cloud menu, select Financials, select Cashiering, and then select Folio History.
Enter search criteria, then click Search.
Select the folio then click the vertical ellipsis Actions menu and select Generate Credit Bill.
On the Credit Bill screen:
1. Select Individual Transactions to select an individual transaction to apply the credit against.
2. Select All Transactions to apply the credit against all previously posted transactions.
3. When adding charges in the Post Charges panel, click the vertical ellipsis Actions menu and select Add Charge.
  1. Enter the transaction code of the charge and enter the price as a negative value. The quantity will set to 1 by default.
  2. Enter additional information such as the Supplement, Reference, or a Check Number. The Supplement field is mandatory for all negative posts.
4. When adding payments in the Post Payments panel, click the vertical ellipsis Actions menu and select Add Payment.
  1. Method: Enter or select a payment method from the list.
    1. Card Number: Enter card number if payment method is a credit card. Note : When integrated with payment partner click Get Token to read the details from card tapped on an EMV terminal. If the token is erased at any time, you must re-acquire payment details from the guest / payee or contact you merchant for further assistance.
    2. Card Expiry: Enter credit card expiry date (MM/YY).
    3. Card Holder: Enter the name of the card holder.
  2. Amount: Enter a negative payment amount.
    1. Click Change Payment Currency to change the currency for the payment (available when the Foreign Currency Codes OPERA Control is active).
  3. Reference: Enter any reference information. When the Mandatory Reference Negative Payments OPERA Control is active, this field is mandatory.
  4. Supplement: Enter any supplementary information text.
  5. Original Invoice Number: Enter the original invoice number (Available when the Original Invoice and Invoice Type for DB Payment Method OPERA Control is active, and the Payment Method is Direct Bill.
    1. Invoice Type: Select an invoice type from the list.
  6. Click Add Payment.
5. Click Settle Credit Bill or click Settle and Print Credit Bill to settle and generate a credit invoice.
6. On the next screen, select a terminal to process the payment.

Adding Credit Reasons to Transactions

When the Enforce Full Credit per Line Item OPERA Control is active; you must enter a credit bill reason using the supplement field.

From the OPERA Cloud menu, select Financials, select Cashiering, and then select Folio History.
Enter search criteria, then click Search.
Select the folio then click the vertical ellipsis Actions menu and select Generate Credit Bill.
On the Credit Bill screen:
1. Select a transaction, then click the vertical ellipsis Actions menu and select Credit Reason.
  1. Supplement: Enter text for reason.
  2. Click Save.
2. Repeat for other transactions listed.