Managing Profile Channel Negotiated Rates

You can distribute Sales Account negotiated rates to each booking channel.  

Note:

 Ensure you have the necessary Channel Management module tasks at the cluster level assigned in OPERA Cloud Distribution.

You can publish channel-negotiated rates directly from the OPERA Cloud Profile screen to create and update the channel rate access codes for OWS channels connected to OPERA Cloud and GDSs connected through OPERA Cloud Distribution. You can also manage channel-negotiated rates from the OPERA Cloud profile screen for multiple properties at a time. (Available when OPERA Cloud Central subscription is active).

Adding Channel Negotiated Rates

1. From the OPERA Cloud menu, select Client Relations,  select Profiles,  and then select Manage Profiles.

2. Click the View By list and select a profile type, such as a Company, Travel Agent, or Source.

3. Enter search criteria and click Search.

4. Select a profile in the search results, then click the I Want To . . . action and select Channel Negotiated Rates or open the profile and click the Channel Negotiated Rates link in Profile Presentation.

5. Click New and enter the following details:

   1. Property: Enter or select the property. You can select multiple properties from a hub location.

   2. Channel: Select one or more channels from the list.

   3. Channel Rate Code: Select a rate code from the list.

   4. Rate Code: Select one or more negotiated rate codes from the list.

   5. Distribution Alternate Name: Modify this field if you want to display a specific name in your distribution channels. This field is not applicable if the OPERA Cloud connects to Distribution through OXI (Legacy).

   6. Access Code: Enter an access code.

   7. Start Date: Enter or select a date where the access codes can be used. In addition, the dates from the OPERA Cloud profile negotiated rates will validate if the negotiated rate is valid.

   8. End Date: Enter or select a end date where the access codes can be used. In addition, the dates from the OPERA Cloud profile negotiated rates will validate whether the negotiated rate is valid.

   9. Channel Rate Plan Order: Enter a display sequence in the event there are multiple rate codes for one Access code and Channel Rate Code.

   10. Click Save.

Editing Channel Negotiated Rates

1. From the OPERA Cloud menu, select Client Relations,  select Profiles,  and then select Manage Profiles.

2. Click the View By list and select a profile type, such as a Company, Travel Agent, or Source.

3. Enter search criteria and click Search.

4. Select a profile in the search results, then click the I Want To . . . action and select Channel Negotiated Rates or open the profile and click the Channel Negotiated Rates link in Profile Presentation.

   1. Enter search criteria and click Search.

   2. Select a channel negotiated rate in the search result, then click the vertical ellipsis Actions menu, and select Edit.

   3. Update the details.

   4. Click Save.

   5. Select Yes to synchronize this update to other properties. 

      1. Properties: Select properties from the list.

Deleting Channel Negotiated Rates

1. From the OPERA Cloud menu, select Client Relations,  select Profiles,  and then select Manage Profiles.

2. Click the View By list and select a profile type, such as a Company, Travel Agent, or Source.

3. Enter search criteria and click Search.

4. Select a profile in the search results, then click the I Want To . . . action and select Channel Negotiated Rates or open the profile and click the Channel Negotiated Rates link in Profile Presentation.

   1. Enter search criteria and click Search.

   2. Select a channel negotiated rate in the search result, then click Delete.

   3. Click Delete to confirm.

Modifying and Distributing Channel Negotiated Rates

You are able to modify and distribute existing records to multiple target properties from a hub location.

1. From the OPERA Cloud menu, select Client Relations,  select Profiles,  and then select Manage Profiles.

2. Click the View By list and select a profile type, such as a Company, Travel Agent, or Source.

3. Enter search criteria and click Search.

4. Select a profile in the search results, then click the I Want To . . . action and select Channel Negotiated Rates or open the profile and click the Channel Negotiated Rates link in Profile Presentation.

   1. Enter search criteria and click Search.

   2. Select a channel negotiated rate in the search result, then click the vertical ellipsis Actions menu, and select Modify and Distribute.

   3. Either update details or retain the current details and select target Properties from the list. 

   4. Click Distribute.