Managing Add-on (Sell Separate) Packages

In addition to any package items that are attached to the reservation by the reservation rate code, you can manually add additional package items or package item groups to a reservation and edit certain package features.

This is typically used for “on-the-fly” requests from guests for items (to be supplied and charged), such as transportation, extra bed, crib, or a tour.

Note:

The package item must be configured as Sell Separately to be able to add directly to a reservation.

Adding Add-on Packages

From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.
Enter search criteria and click Search.
Select the reservation in the search results, then click I Want To. . . and select Packages or click the Packages link in Reservation Presentation.
Deselect the Show Selected Only check box to view all packages and package groups.
A list of packages and packages groups is displayed; use the Filter by Keyword search field to refine the search:
1. Code: Displays the package / package group code. Click the package group link to view the details of packages included in the package group.
2. Description: Package description (hover over field to view the full description).
3. Calculation Rule: Determines how the package amount is calculated:
  1. Flat Rate: The price posted as a flat rate, regardless of the number of guests. The flat rate is per guest sharing the room, that is, each share-with in the room is charged the flat rate amount.
  2. Per Person: The price multiplied by the number of Adults plus the number of Children.
  3. Per Adult: The price multiplied by the number of Adults.
  4. Per Child: The price multiplied by the number of Children. With the selection of this calculation rule and the Rates By Defined Buckets OPERA Control active packages can be setup with different amounts per child bucket on the Package Details tab.
  5. Per Room: The price times the number of rooms. The Per Room calculation is applied to the room. If a reservation is shared, instead of applying the package per reservation, it considers the package for that room.
4. Posting Rhythm: Posting frequency of the package.
5. Price: Shows the package price.
6. Incl Rate: Indicates if package is included in the rate code.
7. Item: Indicates if there is item inventory linked to the package (hover mouse over to view full details).
  
  Note:
  Only packages with a pricing schedule configured for dates matching the reservation dates are listed.
Click Add on the package or package group to select it for the reservation and enter the following details:
1. Quantity: Number of the package element to be added to the reservation. The default value is 1.
  
  Note:
  For Ticket Packages, the Quantity field is the only field that can be edited.
2. Begin/End Dates: Dates that define the period during which this package is to be available. Enter dates manually or use the calendar tool to select dates. The default Begin Date and End Date for a package being added to a reservation prior to check-in are the reservation arrival date and departure date. Once the reservation is checked in, the default Begin Date is the current business date and the default End Date is the reservation departure date. Dates cannot be earlier than the arrival date or later than the departure date.
Click .
1. You will be informed if package cannot be applied due to restrictions on package element, or due to unavailability of linked item inventory .
2. If there is an inventory item attached to the package that is not available. will be considered:
  1. If you have the Override item sell control user task granted to your role(s) you will be able to override the item availability and proceed with adding the package including items.
  2. If you do not have the Override item sell control user task granted to your role(s), when you click on override, an override login screen is displayed, allowing another user that has the Override item sell control task granted to override the item availability .
  Once the package element has been confirmed, the calculated quantity for the package is displayed on the package element and the Package element displaysPending Save.
3. Repeat steps to select more package items for the reservation.
Click Save.

Note:
When a package item that includes inventory items has been manually added to a reservation, the inventory items cannot be edited or deleted via the Item Inventory screen. To remove these inventory items, the manually attached package item must be deleted from the reservation.

Editing Add-on Packages

From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.
Enter search criteria and click Search.
Select the reservation in the search results, click I Want To. . . and then select Packages or click the Packages link in Reservation Presentation.
Click the Packages tab.
Click for the selected package element or package group and update details.
1. Start Date / End Date: Dates that define the period during which this package is to be available. Change dates manually or use the calendar tool to select dates.
1. Prior to check-in you can change the package dates within the reservation time frame.
2. Once the package element has been confirmed, the calculated quantity for the package is displayed on the package element and the Package element displays Pending Save. When the calculated quantity is changing during the package timeframe, the calculated quantity value is displayed with a change indicator that shows the count of the different quantity values.
Click .
Click Save.

Deleting Add-on Packages

From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.
Enter search criteria and click Search.
Select the reservation in the search results, click I Want To. . . and then select Packages or click the Packages link in Reservation Presentation.
Click the Packages tab.
Click the icon on the package item or package group to remove from the reservation.
Click Delete to confirm.
Click Save.

Note:

When you proceed with deletion any inventory items that are configured for the package item are also removed.