Key Features

• Seamless Integration: Nor1 PRiME upgrades are integrated directly within the OPERA Cloud interface, eliminating the need to switch between different applications.

• Dynamic Upgrade Banner: An action-driven dynamic banner on the 'Check-In Reservation' and 'Manage Reservation' screens displays current upgrade statuses and available options.
• In-Path Auto-Display during Check-In: When enabled, the Auto-Display Nor1 Upgrade During Check-In feature automatically presents Nor1 upgrade offers in a pop-up on the Check-In Reservation page before Room Selection, allowing front desk agents to review and provide upgrades to guests within the native workflow.

• Real-Time Updates: Provides real-time status updates on all Nor1 upgrade requests, allowing for immediate and informed decisions.

• Personalized Upgrade Offers: Utilizes advanced algorithms to present personalized upgrade offers based on guest preferences and behaviors.

• Flexible Pricing and Length Adjustments: Allows modification of upgrade offer prices and durations to match guest preferences or promotional rates.

• Detailed Upgrade Tracking: Provides comprehensive details and statuses of previously requested and awarded upgrades.

• Automatic Fulfillment Process: Ensures all changes are accurately reflected in OPERA Cloud, streamlining the reservation modification process.

• User-Friendly Interface: Designed for ease of use, the interface ensures a streamlined process for OPERA Cloud users.