Configuring Leisure Experiences

Experiences are the final bookable items that people search for, schedule, manage, and sell. Supporting pricing, locations, groups, types, features, resource types, and resources must already be configured.

Examples:

60-Minute Relaxation Massage with 10 minutes prep time, 60 minutes duration, and 15 minutes turnover time.
Full-Day Family Cabana Rental with 1 day duration, 20 minutes prep time, and 30 minutes turnover time.

Configuring an Experience

From the Administration menu, select Bookings, then Leisure Management.
On the Experiences tab, select Property, then select Add.
Code: Enter an Experience name.
Experience: Enter the official Experience name displayed to agents for sale to the guest.
Description: Enter the description displayed to assist the agent in selling the Experience.
Leisure Experience Types: Select the Experience Type for this Experience.
Leisure Locations: Select the Location where the Experience takes place.
Long Description: Enter the Experience long description.
Sequence: Enter a display sequence for the Experience code.
Set as inactive: Select this when the Experience should be inactive and not appear in results by default.
Translations: Select a translation language when localized descriptions are required. For more information, see Configuring Localized Code Descriptions.

Experience Timing

Prep Time: Enter preparation time in minutes, if needed, for example cleaning or arranging amenities.
Duration: Enter the guest-facing duration in minutes.
Turnover Time: Enter turnover time in minutes, if needed, for example cleaning or reset time after the Experience.

Experience Pricing

Price: Select the Experience Package Code that applies to the Experience.

Leisure Experience Resources

Note:

Required: Each Experience must have at least one Resource attached. Resources provide the availability used when scheduling the Experience.

In the Leisure Experience Resource section, select the Edit icon.
Primary: Select this when the Experience has a Primary Resource; a Primary Resource can be changed after the Experience is scheduled.
Inventory: Select this when the Resource is inventory.
Leisure Resource Type: Select the Resource Type needed for the Experience.
Leisure Resource: Select the Resource; this field is enabled when the selected Resource Type is Inventory.
Leisure Resource Features: Select the Features required for the Experience Resource.
Quantity: Enter the quantity of Resource items needed.
Shared: Select shared when the Resource can support multiple bookings.
Capacity: Enter shared capacity when Shared is selected.
Prep Time: Enter Resource preparation time in minutes, if needed.
Duration: Enter the time the Resource is needed; it cannot exceed the Experience duration.
Turnover Time: Enter Resource turnover time in minutes, if needed.
Occurrence: Select the days the Resource can be used for the Experience; all days are selected by default.
Select Update.
Select Add Resource to add another Resource.
Select Add and Close or Add and New to keep creating new Experiences.

Resource Types and Resource Usage

This section explains how to use Primary, Inventory, and Shared Resources when configuring Leisure Experiences.

Resource Type	Purpose	Example
Primary Resource	Select a named resource based on required attributes or qualifications.	Male therapist for a massage; certified chef for a cooking class.
Inventory Resource	Manage the quantity of items required by an Experience.	Bicycle Inventory is reduced as bicycle-rental bookings are scheduled.
Shared Resource	Allow concurrent bookings until the configured capacity is reached.	A 20-person boat can accept simultaneous bookings.

Primary Resources

Use Primary Resource when you need to assign or select a resource based on specific attributes, qualifications, or characteristics. For a male therapist request, use Male and Female features to filter available therapists. For a Cooking Class, assign the required certification as a Feature on the chef resource.

The Primary Resource check box can be used in two ways:

Primary Resource selected without specific features: When booking the experience, users can filter available resources by any configured feature—for example, a male or female therapist.
Primary Resource selected with specific features: The experience requires a resource that matches all selected features. For example, if the primary resource is Chef and the selected feature is Italian, the experience is available only when an Italian chef is selected.

Inventory Resources

Use Inventory Resource when the Experience requires a quantity of items rather than a named person or specific space. For example, available Bicycle Inventory quantity is reduced as bookings are scheduled.

Shared Resources

Shared Resources are optional. Use Shared Resource when multiple bookings can use the same resource at the same time, provided total scheduled participants do not exceed capacity. Select Shared and enter the resource capacity.