1. User Guide
  2. Prepaid Cards
  3. Balance Inquiry

Balance Inquiry

You can inquire for the balance of a prepaid card or store value card from the vendor.

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then click Manage Reservation.

  2. Search for and open the reservation.

  3. Click I Want To… and then select Billing.

    Enter your credentials if requested.

    1. Select the Cashier ID.

    2. Enter PIN to proceed.

    3. Click Login.

    The Billing Information screen appears.

    This image shows Billing Information with Post Redemption option

  4. Click Post Redemption.

    The Payment Information screen appears.

    1. Select the billing window to request the card balance.

    2. Select a card from the list.

      1. Click Get Balance to request card balance from vendor.

      Or

    3. Click Add Row to add a card to the reservation.

      1. Name.  Enter name on card.

      2. Card Number. Enter the card number.

      3. PIN. Enter card PIN (if required).

      4. Click Get Balance to request card balance from vendor.


    This image shows Payment screen for a property

    This image shows how to get the card balance prepaid card

    You can view the balance under Card Balance for the selected billing window.