Redeem Prepaid Cards

You can enter a redemption amount equal to or lower than the card balance and not exceeding the folio balance.

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then click Manage Reservation.

  2. Search for and open the reservation.

  3. Click I Want To… and then select Billing.

    Enter your credentials if requested.
    1. Select the Cashier ID.

    2. Enter PIN to proceed.

    3. Click Login.

    The Billing Information screen appears.

    This image shows Billing Information with Post Redemption option
  4. Click Post Redemption.

    The Payment Information screen appears.
    1. Select the billing window to post redemption.

    2. Select a card from the list.
      1. Click Get Balance to request card balance from vendor.

      2. Amount to Redeem. Enter the amount to redeem on the prepaid card and post as payment towards settlement; amount cannot be greater than card balance.

      3. Click Redeem.

      Or

    3. Click Add Row to add a card to the reservation.
      1. Name. Enter name on card.

      2. Card Number. Enter the card number.

      3. PIN. Enter card PIN (if required).

      4. Click Get Balance to request card balance from vendor.

      5. Amount to Redeem. Enter the amount to redeem on the prepaid card and post as payment towards settlement; amount cannot be greater than card balance.

      6. Click Redeem.


    This image shows Payment screen for a property

    This image shows how to enter the amount to redeem for a prepaid card

    Payment(s) will be posted to the selected billing window.