Check Payment Status - Cancel Reservation

You can check the payment status at Cancel Reservations. If the PBL payment link is send to the guest, check for the payment status during the Reservation Cancellation.

Note:

• You can perform Cancellation only if Cancel with Deposit OPERA Control is active.

• You can process Auto Deposit refund for Credit card payment method reservations only when Auto Deposit Cancellation Refund for Credit cards OPERA Control is active and the reservation is cancelled out side of the cancellation penalty period.

1. The process for sending the payment link remains the same. See Send Payment Link and follow the steps 1 through 8 to send the payment request link.

2. Click I Want To… and select Cancel Reservation.

   Allows the Payment status check for Cancelled and No show reservations from the Deposit/Cancellation screen. ( Incase payee has already made a payment that the application has not yet received before Cancel/ No show action,  you can always check the payment status to ensure the payment has been posted)

View Changes Log

• Click I Want To… and select Changes Log.

• Cancel Reservation changes log records the payment status check details.