Processing Queue Status Dashboard

Summary

Introduction of the Processing Queue Status (Enhancement 38949047)

Description

A new Processing Queue Status Dashboard is introduced in Argus Safety to enhance user visibility and tracking status of outgoing report processing queues. This dashboard is available in English for both Argus Safety English and Argus Safety Japan environments.

This dashboard supports auto-email notification when the corresponding queue status result count exceeds the configured threshold.

Console updates

To access this dashboard, a new menu Processing Queue Status is added in Argus Console > Access Management> Argus > Groups> Group Information > Menus. This dashboard is enabled by default for the Administrator groups in both new and upgraded installations.

Case form updates

The new menu Processing Queue Status can be accessed from Argus Safety > Dashboards. This menu is available based on the access provided at user group level for each enterprise. The dashboard displays the following out-of-the-box processing queue status:

• Cases pending for auto scheduling of reports—Provides the count of cases that are pending for report scheduling.
• Reports pending for generation—Provides the count of reports (E2B and non E2B) that are pending for generation.
• Total reports generated per day—Provides the total number of reports that were generated in last 24 hours.
• E2B reports pending for Transmission via Gateway—Provides the count of E2B reports that are pending for report transmission via Gateway.
• E2B reports pending receiving ACK—provides the count of E2B reports that are pending receiving acknowledgement.

For each status, the dashboard displays the corresponding record count as determined by the respective SQL queries executed at the global level (across all enterprises). A Refresh button is provided to refresh the screen and get the current count of records for all queue status.

In addition, the auto-email notification for each queue status is supported based on the following parameter configuration in the CFG_QUEUE_SQLS table:

• THRESHOLD
• FROM_EMAIL
• NOTIFICATION_EMAIL

When the result count returned by the SQL query associated with each Queue Status exceeds the configured threshold value, an email notification is sent in the specified format using the CFG_QUEUE_SQLS.FROM_EMAIL column as the sender address and the CFG_QUEUE_SQLS.NOTIFICATION_EMAIL column as the recipient address.

The email notification is sent every 6 hours until the result count of the SQL query associated with the respective Queue Status is below the configured threshold value.

Note:

• The new dashboard is applicable only for the outgoing reports from the Argus Safety application.
• This new dashboard is not certified for customization (adding new queue status or modifying the out-of-the-box SQL queries).
• The email notification frequency is fixed at every 6 hours and is not configurable.