1. User's Guide
  2. Central Users
  3. Duplicate Search

Duplicate Search

When performing a duplicate search, be aware of the following:

  • You can perform a duplicate search for incoming follow-up cases.
  • When you click the Duplicate Search dialog, the system performs a duplicate search on the selected case.
  • The user can search a maximum of 1000 cases.
  • The system performs the duplicate search in the same way it performs the Central AE Bookin Dialog Dup search.
  • The system runs the duplicate search against cases in the Central AE database.
  • The Receipt Range Limits checkbox enables the user to restrict the search to the last 3 months. If the checkbox is unchecked, the system runs the search against all cases.
  • The Select All and Deselect All buttons allow all the checkboxes associated with the Search fields to be checked/unchecked (respectively) in Duplicate Search.
  • The system uses the Oracle Text profile settings for the duplicate search in Affiliate.

For more information, see:

Parent topic: Central Users