Accept Single or Multiple E2B Reports

Use the following procedure to accept single and multiple E2B reports:

1. Select Reports > ICSR Pending to open the Incoming ICSR Report Dialog box.
2. Perform one of the following steps when the system opens the ICSR Pending screen:
   • To accept a single report, right-click on it and select Accept E2B.
   • To accept multiple reports, select the check boxes for each report and click Accept E2B.
3. When the system opens the Acceptance of Initial Report Confirmation Dialog box, enter the password and any relevant notes.
4. Click OK to accept the case.

   Note:

   The acceptance of multiple E2Bs can be performed only when the system numbering is set to Automatic.
5. If the system is configured to automatically number cases, the system opens the case accepted Dialog appears with the generated case number.
6. Click OK to close this Dialog.

   Note:

   Manual numbering is not supported as an option for accepted ICSR Reports. If the system numbering is marked as Manual when you accept a report in the pending screen, then the following warning message is displayed: System must be in auto-numbering mode and not manual.
7. When you click the icons shown next to the reports, the ICSR Accept Status - Webpage Dialog window is displayed. It details the steps in which the report is currently being processed.
   On the details window, the Accept Initiated By field displays the user name of the user that accepted the case and the local date and time at which the report is accepted is displayed on the Accept Intiated On field.

   The statuses that are displayed with a grey checkmark are the following:

   Status name	Description
   ICSR Accept Request Received	Indicates that the report has been accepted by the user and it is waiting in queue for processing. It is displayed with a green check mark as a default.
   ICSR Accept Process Started	Indicates that the report is picked up for processing by the background service. If the process is not running, this status has a grey check mark.
   Selective Acceptance / Difference Report Generated	Indicates that the system has internally generated the selective acceptance report or difference report.
   Case Created/Modified	Indicates the initial or followup case has been successfully created.
   ICSR Accept request Completed	Indicates that the background process is completed. If this is successful, then the report moves to the Processed screen. In case of failure or retry, this step does not display a green checkmark.