E2B Initial or Follow-up Intake

During case acceptance, you can access selective acceptance fields in the report.

  • The Selective Acceptance feature is enabled only for single initial ICSRs and is a right-click option.
  • If you select multiple ICSRs, the system disables this button.
  • If you select a single follow-up or nullification ICSR, the system disables this button.
  • When the system displays the E2B Difference Report Dialog, you can select the elements required to create or update a case without the system displaying the Case Number and Follow-up Number in the difference report Dialog for initial reports.
  • The following changes have been made to the Initial Intake and the Follow-up Difference Report Dialogs:
    • The system displays the decoded view to enable you to select the elements (e.g., US [United States]).
    • The system prints the check box options for the Initial Intake and Follow-up Difference Report Dialogs.
    • The label is updated to Select when selecting elements for the Initial Intake and the Follow-up Difference report Dialog.
  • You must select the following fields before the system will permit you to accept the Initial case. By default, all the fields are selected.
    • Country of Incidence (default and grayed out)
    • Report Type (default and grayed out)
    • Initial Receipt Date (default and grayed out)
    • Any one Product
    • Any one Event Term
  • If you fail to select these fields, the system displays the following message:

    E2B cannot be imported as it does not meet minimum Argus requirements.

  • The system permits you to print the Initial ICSR report.
  • When you click Accept Initial, the system displays the Accept E2B Case Dialog. When you complete the data elements and click OK, the system displays the Error/Warning message Dialog for any elements you have selected.
  • Once you accept the case as an initial or follow-up case, the system attaches the Source XML (ICSR) and the Initial Selection PDF to the case in the Additional Info tab.
  • For Auto Accepted ICSRs, the system does not attach the source PDF in the case because the source XML is attached.
  • Initial/Follow-up Source XML
    • Attachment Classification. As specified in the Reporting Destination for the XML source classification.
    • Date. The system date when the case you accepted XML for the case.
    • Description. The acceptance notes you entered for XML.
    • When you click the Source ICSR, you can see the ICSR when opening the ICSR View (ICSR Viewer).
  • Initial Selection PDF
    • Attachment Classification: As specified in the Reporting Destination for the Selection Source Classification.
    • Date: The system date when you accepted XML for the case.
    • Description: The date you entered acceptance notes for XML.
  • Follow-up Source XML
    • When you click the Source ICSR PDF or the E2B Difference Report, you can view the Initial Selection PDF or the E2B Difference Report in a different IE window.
  • Once you accept a case as an initial or a follow-up ICSR, the system prefixes the Business Level Acknowledgment Notes with the case number in the following format:

    Imported Case #: XXXXX

    where:

    XXXXX is the case number

  • The system attaches the current notes sent in the Business Level Acknowledgment.
  • If the system receives the ICSR via the physical gateway (configured at the reporting destination level), the system sends a low level ACK to indicate the file was received by the Argus Interchange Service.
  • The system places this file in the Physical Out folders as configured for the reporting destination in the E2B Mapping Configuration.
  • For EDI received files, the system continues to let the EDI Gateway send the low level ACK as it does currently.
  • The Interchange Services does not process the low level ACK received in the Physical In destination folder, but enters any errors in the log file since the file will always be rejected by the Interchange Service.