Code map not found—Undeliverable requests

• Issue—Codes are not returned to the Oracle InForm application and the Code map not found error appears in the Oracle Central Coding application for undeliverable requets when:
  • The mappings for the Oracle Central Coding application have been updated in the Oracle InForm application.
  • Data that is in the Oracle Central Coding application was not delivered prior to the mapping change.
• Possible cause—When the Oracle Central Coding mappings are updated in the InForm application using the same RefName, the Oracle InForm application does not create a new revision for the mappings. Instead, the InForm application creates an entirely new set of mappings with new GUIDs.

  As a result, when a verbatim is recoded in the Oracle Central Coding application after the updated mappings are installed in the InForm application, the request is undeliverable from the Oracle Central Coding application.

  The Code map not found error appears when you view the hover help for a request with a delivery status of Undeliverable ( ) on the Coding Requests, Approvals, or All Requests page in the Oracle Central Coding application.

  For more information, see the User Guide.

• Solution—Contact Oracle CAG.

Note:

This issue does not affect Oracle InForm release 6.1.1 and higher.