Purge deleted items
A deletion in ClearTrial is a soft deletion, meaning ClearTrial updates the status of the item, displays it with strikethrough, grays out the item in the interface, and automatically purges it according to the customer preference you have specified for how many days deleted items remain before being purged.
The default duration is 30 days before an item is purged; to change it, select Customer Preferences from the Admin menu.
Assigned ClearTrial system administrators also have the flexibility to manually purge deleted items, as of x number of days ago that you specify per deleted item.
- From the Maintain menu, select Purge Deleted Items.
- From the Purge Deleted screen, select the types of deleted items you want to purge.
- To change the duration default value, in the deleted at least n days ago field, specify the number of days since an item of that type was deleted.
- Click Purge Selected Items.
Parent topic: Administration basics