Permissions of assigned ClearTrial system administrators

Assigned system administrators manage user accounts for their organization. In addition, they perform other administrative tasks, such as granting additional roles/capabilities per user, updating customer preferences for all users from the default values (if applicable), and resetting user accounts.

Please ensure you have at least two users in your organization who are assigned the ClearTrial system administrator role. In case one system administrator is unavailable and other users experience user account issues, there is a backup to support the other users. Your initially assigned ClearTrial system administrators are specified upon service activation. You can request additional users to be granted this role by contacting one of them, or, if needed, by contacting Oracle Support.