How do I know when a job failed?

If you add your email address when you configure the integration, you are notified by email whenever an integration failure occurs. The email notification you receive contains the following details to help you identify which job failed.

  • The safety report ID (for Oracle InForm to Oracle Argus Safety)
  • The Subject ID (for Oracle Clinical One Platform to Oracle InForm and Oracle Clinical One Platform to Veeva Vault CTMS)
  • The study ID and Site ID (for both Oracle Clinical One Platform to Veeva Vault and Oracle Clinical One Platform to SmartSupplies PMD)
  • The job ID (for Oracle Clinical One Platform to Almac and Oracle Clinical One Platform to Fisher Clinical Services)
  • The name (title) of the integration
  • The date and time (UTC) when the job status changed to Failed.