What are the common causes of job failure?

Learn more about the common causes of job failures by reading through the list of possible use cases in this topic.

  1. If the status is Blocked, check to see which other jobs in this integration have failed and are blocking this job. Troubleshoot those Failed jobs and come back to the Blocked one to see if it works. (Does not apply to the Oracle InForm to Oracle Argus Safety integration.)
  2. If this is the first time this job has failed, check and see if your credential key is still valid. If not valid, update the credential key and save your changes.
  3. If this is the first time you run this integration, check that mappings in the integration file are set up correctly. After you fix the issue, re-upload the integration file.

    Don't know how to create an integration file? See Create a test integration or Create the production integration.

  4. If this is the first time you run an Oracle InForm to Oracle Argus Safety integration, check that the path to the folder on the SFTP server is correct.
  5. If none of the above helped, in the Job Details pane on the right, click Resend for this job. It may have been only a timeout issue.