Rollback a subject's last dispensation

Rollback a subject's dispensation to correct errors or reschedule a subject's visit

Before you work with this feature

Before performing rollback on a subject's last dispensation, consider the following:

• Your user role must be assigned the respective dispensation rollback permissions. For more information, see Inventory Management permissions.
• Only one subject can be rolled back at a time.
• You cannot rollback dispensation if the visit is locked or frozen.
• When you clear all data from a visit and the dispensation is rolled back, the visit displays as New.
• Completing dispensation rollback results in the visit being marked as Incomplete.

1. From the Home page, determine where to work: Training or Production mode. For more information, see Access study modes and pages.
2. Open the study and confirm you're on the Subjects tab.
3. Select the checkbox next to the subject that you would like to rollback the last dispensation visit for. Then, from the Manage drop-down, select Rollback Last Dispensation.
4. In the Rollback Last Dispensation dialog, select a Reason for Rollback.
5. Click Confirm.