Understand query statuses

The status of a query helps users identify whether they need to take action for that query.

The queries you see and the actions you are allowed to perform on them depend on your permissions. For more information on these permissions refer to the Study Management section in Descriptions of permissions in Clinical One Platform.

Status	Description
Opened	A query that has been created, but has not yet had any work performed on it.
Candidate	A query that is only visible to sponsor users. Used whenever a query requires internal review before assigning it to a site.
Answered	A query that has received an answer from the site it is assigned to. Sponsor users can choose to either re-open or close the query.
Closed	A query that has either been closed by a sponsor user or has been closed automatically based on subject data update.
Deleted	A candidate query that has been marked for deletion by a sponsor user.