Delete an action type

You can delete action types other than the Generic action type and those that have never been used by a topic action or topic template action.

  1. In the left navigation pane, click the Settings icon (Settings icon).
  2. In the Configure System section, click Manage Topic Workflow Configurations.
  3. Click the configuration's Row Action menu (Row action menu icon), and then click Edit.
  4. On the Edit Topic Workflow Configuration page, click the Action Types card.
  5. Click the action type's Row Action menu (Row action menu icon), and then click Delete.

    Note:

    You cannot delete the Generic action type. You can rename it, edit it, or deactivate it.
  6. Respond to the confirmation message by clicking OK or Cancel to stop the deletion. If the action type is in use by an action or topic template action, you will not be able to delete it.
    The action type is removed from the table on the Manage Action Types page.