Delete a product

You cannot delete a product in the following situations:

• There are notes for the product.
• A refresh is in progress.
• There are comments for any product-event combinations that include the product.

Note:

If you are working from a multisource signal configuration any changes you make are also made in the underlying lead configuration.

You cannot delete a product from an multisource signal configuration in the following situations:

• The lead configuration or any other connected configurations are undergoing a refresh.
• The lead configuration or any other connected configurations contain notes for the product.
• The lead configuration or any other connected configurations contain comments for any product-event combinations that include the product.

You must have the Manage Signaling Terms user permission to delete a product.

1. In the left navigation pane, click the Signal Review icon ().
2. (Optional) From the Products By drop-down list, select a product grouping, then select a card to filter the Products table.
3. Click the product's Row Action Menu () and select Delete.
4. To delete the product, click OK on the confirmation message.

   On the Signal Review page, alert counts will be updated if the deleted product had unreviewed alerts.

   Note:

   If you delete a product then add the same product without first refreshing the signal configuration, then the product’s tracked alerts appear as reviewed until the next refresh. After the next refresh, the alerts that were removed when the product was deleted no longer appear on the Signal Review pages or in the signal history.