Submit a review for a product-event combination

1. In the left navigation pane, click the Signal Review icon ().
2. (Optional) From the Products By drop-down list, select a product grouping, then select a card to filter the Products table.
3. Click the product's Row Action menu () and select View Product-Event Combinations, or click the product name or total count.
4. Click the product-event combination's Row Action menu () icon and select Submit Review.

   The Submit Review dialog opens.

   If there are unreviewed tracked alerts for the selected product-event combination, then the header section of the Submit Review dialog contains the Alerts and Alert Date columns. Click an alert icon to see details of the alert.

5. From the Comment drop-down list, select one of the comments defined for your signal configuration. The default is the last public comment made on the product-event combination.

   Note:

   Comments made via Submit Review are considered Public comments.

   If no comment yet exists for the product-event combination, then the Comment drop-down list displays <Select a comment>. To clear the existing comment, from the comment drop-down list, select <Clear Comment>.

6. (Optional) If the selected comment has been configured to support suppressing the product-event combination, then click the Suppress the product-event combination check box so that it doesn't appear on the Product-Event Combinations table after the next refresh.

   Note:

   The Suppress flag is called FILTER and only affects views that include the FILTER flag. When the Suppress flag has been set as part of the WHERE clause, it has an immediate effect.
7. In the Detailed Comment text box, enter a detailed comment.
   • Detailed comments are only available if the Allow Free Text Signal Comments site option has been enabled.
   • A detailed comment may be required, depending on the settings for selected comment type.

   The comment appears in the Detailed Comment column on the Product-Event Combinations table.

8. (Optional) If Signal Management is integrated with Topics, then you can associate a topic with a given product-event combination. If a topic is already associated, it appears in the Associated Topic field. To edit the association or specify another topic, click the Change link to display topic options.
9. Click OK.
10. If the topic workflow configuration requires one and only one work team, there is a Visible to work team drop-down above the Topic Template field that allows you to select a work team from the list, and a Browse link to select the work team from a list.

If you added a topic during Submit Review, a folder appears in the Status column. Oracle Empirica Signal also updates the reviewed alert counts for the product in the SOC cards, Product Summary at the top of the page, and the Detail panel.

Note:

If you are working with signal configurations connected via multisource signal configuration, some information is shared between the lead configuration and the multisource signal configuration (comments, topics) and other information is independent (alerts). When you submit a review in a connected configuration, the affects on the multisource signal configuration and the lead configuration differ.

When you review a product-event combination row of a connected configuration the following takes place:

• The product-event combination row in all connected configurations are updated with the comment and, if applicable, topic information.
• Only the alerts from the selected configuration are marked as reviewed.
  • If you are working in the multisource signal configuration, only alerts in the multisource signal configuration are marked as reviewed.
  • If you are working in the lead configuration, only alerts in the lead configuration are marked as reviewed.
• The product-event combination row and the tables, such as Signal History, in each respective configuration will reflect the changes applied as described above.