Manual Intake

With the new Manual Intake action, you can now manually process source documents without needing to upload an initial file.

Selecting the new Manual Intake action from the Intake Worklist interface opens a blank Duplicate Search form where you can manually enter data for a new record. After completing the Duplicate Search, you can either create a new case (the Confirm Initial action, followed by Create Case) or merge with an existing case.

  • A new Manual Intake task has been added to the Consolidated Intake user interfaces. Previously, this task was called Create New Record.