Work with Low Confidence data

As an intake processor, you can work with Low Confidence data for records associated with the Review Record task. Only data extracted using OCR/ML can be marked as Low Confidence. AI/ML extraction requires an additional subscription to Oracle Safety One Intake. For more information, reach out to your Oracle point of contact.

Caution:

AI-powered automatic extraction from source documents is for evaluation purposes only. Please review the output thoroughly before use.

1. Make sure you are on the Intake Worklist. For more info on navigating to the Intake Worklist, see Navigating.
2. Select the record you would like to validate by clicking its ID. Alternatively, you can check the box of the record you would like to work on, select Expand Details, then Start Work.

   Note:

   If you are trying to work on a record which is not assigned to you, you will be prompted to continue with or without assigning that record to you.
3. If there is Low Confidence data, it is marked for your attention in the Quality Check panel by the Information icon.
4. You can also review the extractions in the Extraction Viewer, accessible via the drop down menu in the document pane.
5. Reject or accept the information contained within the field.
   • To accept the data, select Verify in the Quality Check panel.
   • To reject the data, edit the field in the Intake Form. This will remove the Low Confidence item from the Quality Check panel.
6. Once you have verified the necessary data, select one of the following:
   • Save, to save your work and continue later.
   • Duplicate Search, to open the Duplicate Search interface. From here, you can either choose to merge this case with an existing record or case or create a new case for further processing. For more information, see Possible tasks related to processing your records.