Reject a record

As an intake processor, you can reject an entire record based on one of several criteria.

Table 8-16 Report rejection reasons

Reason	Description
No Company Product	The document makes no reference to a relevant pharmaceutical product.
Non-AE Document	The document falls outside the scope of AE documentation.
Other	Type your own reason for marking the document as invalid. You can write up to 255 characters, including spaces. Records that are rejected as part of the Duplicate Search task will have Other assigned as a reason for rejection. For more information, see

Note:

Administrators can make changes to the list of rejection reasons. For more information, reach out to your administrator.

1. Make sure you are on the Intake Worklist. For more info on navigating to the Intake Worklist, see Navigating.
2. Select the record you would like to validate by clicking on its ID. Alternatively, you can check the box of the record you would like to work on, select Expand Details, then Start Work.

   Note:

   If you are trying to work on a record which is not assigned to you, you will be prompted to continue with or without assigning that record to you.
3. Once you have checked the documents contained within the record, select Reject Report.
4. Select one of the following reasons for marking the document as invalid:
   • No Company Product
   • Non-AE Document
   • Other
   For more information on each of these options, see Mark a document as invalid.
5. If you have selected Other, type the reason for your choice and select Mark as Invalid.

   WARNING:

   This action cannot be undone.