Work with Low Confidence data

As an intake processor, you can work with Low Confidence data for records associated with the Review Record task. Only data extracted using OCR/ML can be marked as Low Confidence. OCR/ML extraction requires an additional subscription to Oracle Safety One Intake. For more information, reach out to your appointed Oracle point of contact.

  1. Make sure you are on the Intake Worklist. For more info on navigating to the Intake Worklist, see Navigating.
  2. Select the record you would like to validate by clicking on its ID. Alternatively, you can check the box of the record you would like to work on, select Expand Details, then Start Work.

    Note:

    If you are trying to work on a record which is not assigned to you, you will be prompted to continue with or without assigning that record to you.
  3. In the panel on the left, switch between AE documents as required.
  4. To filter your view, select the Show Fields dropdown, then choose Needs Review.
  5. On the left, select the field you would like to review. Alternatively, you can identify which items need review using Review and Edit Review and edit, visible in the panel on the left.

    Tip:

    Selecting one of the highlighted terms from the Narrative panel will automatically scroll down to its field.
  6. Reject or accept the information contained within the field.
    • To accept the data, select Confirm extractionConfirm extraction on the documents panel, to the left.
    • To reject the data, select Reject extractionReject extraction on the right of the field.

      Note:

      You can easily identify the fields you have interacted with by looking for Edited field Edited.
  7. Optionally, you can re-send the Narrative section for extraction. To do so, select Narrative Re-processing Narrative Re-processing.
  8. Once you have verified the necessary data, select one of the following:
    • Save, to save your work and continue later.
    • Submit, to send the AE record for further processing.

      Note:

      Submit is only available if Oracle Safety One Intake is configured for intake processing only.
    • Search, to open the Duplicate Search dialog. For more information, see Possible tasks related to processing your records.