9 Post-upgrade refresh
You may need to complete a hard refresh after upgrade to 24.1 if search results don't work as expected.
If your organization recently completed an upgrade, and the Oracle Site Activate global search is returning no results, you can do a hard refresh, and it should fix the problem. The hard refresh will clear your browser cache for that specific page. The following table specifies refresh keyboard shortcuts for Mac and Windows computers:
Product | Google Chrome | Microsoft Edge | Firefox | Safari |
---|---|---|---|---|
Windows | Ctrl + press F5 | Ctrl + press F5 | Ctrl + press F5 | None |
Mac | Command + Shift + R | Command + Shift + R | Command + Shift + R | Option + Command + E |
Note:
Please note that Safari is not an Oracle tested browser.