12 Email and Site communications

Learn how email managers can set up and modify account-level and study-level email templates in Oracle Site Select. The section also describes a feature that allows permissioned users to resend or retry email communications, and it describes the Site communications area that is available to all users.

• Manage account level email templates
  Account level templates simplify application of your organization's branding in emails. Use the options in Oracle Site Select to create templates, image placeholders, and default internal task messaging.
• Manage study level email templates
  Study email templates can be configured with default and study country specific settings, if necessary. Specify preferred settings for salutation, login options, and more for all non-system site email notifications.
• Email history and status by study
  See the history and status of email sent to study sites and Oracle Site Select users. When necessary, you can also retry and resend messages.
• Manage Site communications area
  Send and receive site messages within the Oracle Site Select application.