Predefined Payment Groups

Several existing groups for primary business operations are available for Payment Cloud Service users. Groups control access to the features in Payment Cloud Service.

Each user is assigned to one or more groups. The first table lists groups that align with a common role and the second table lists additional groups that grant access to other features they may need. A user can belong to more than one group in either of the tables. They can be managed in Oracle Identity Cloud Service.

See Privileges for more information about the actions allowed for each privilege.

Table 1-1 Job-Related Groups

Group Name	Description	Privileges
Payment Administrator	Access to all account holders and account records, but only the Owners page. Can grant other users ownership to any account holder or account but can’t make themselves an owner of an existing account holder or account. Can only see locations within their scope and can only see terminals linked to locations within their scope. Can create their own account holders and accounts and become the owner or be given ownership by another user. Can manage locations and terminals for the accounts they own and have access to. Can view, search, accept, or defend disputes for locations they have access to. Can view transactions and complete refunds for locations they have access to. Can view all reports and dashboard tiles (data only shows for locations they have access to).	All privileges
Payment Service Owner	For users who manage the creation of both account holders and accounts. They become the owner of any account holder that they create along with automatically created accounts They can create other accounts and become owners of them. They have access to transaction and payout reports. They can also register terminals.	Add/Update Account Holders View Rates and Fees Initiate verification Add/Update Accounts Close Account View Terminals Register Terminals Transaction Report and Charts Payout Report and Summary
Legal Entity Manager	For users managing account holders and completing verification.	Add/Update Account Holders View Rates and Fees Initiate verification
Account Manager	For users dedicated to managing accounts and controlling locations linked to accounts.	Add/Update Accounts Close Account Chargeback Report and Summary Transaction Report and Charts Payout Report and Summary
Terminal Manager	For a location-level users, primarily for terminal registration.	View Terminals Register Terminals
Developer	Can access developer tools in the Channels area.	Add/Update Channel Credential Add/Update Webhook Endpoints View API Logs View Event Logs Download Oracle Checkout

Table 1-2 Add-on Groups

Group Name	Description	Privileges
Terminals Viewer	For users that just need to see terminal assignments.	View Terminals
Transaction Reporting	For users that need to see transaction details.	Transaction Report and Charts
Transactions and Refunding	For users that need to see transaction details and complete refunds.	Transaction Report and Charts Refund a Transaction
Payout Reporting	For users that need to see payout details for locations they are permitted to view.	Payout Report and Summary
Chargeback Transactions	For users that need to see chargeback transaction details for locations they are permitted to view.	Chargeback Report and Summary
Chargeback Management	For users that need to respond to, accept, and defend chargebacks.	Chargeback Report and Summary Accept Chargeback Defend Chargeback
Account Location Address	For users that need to amend address details from Payment Cloud Service.	Update Location Details

Note:

The following groups are not currently in use and should not be selected:

• Business Unit Manager

• Health Payment Cloud Service

• Hospitality Payment Cloud Service

• Retail Payment Cloud Service

• Restaurant Payment Cloud Service