Accept a Chargeback

Confirm a chargeback.

For details about required privileges, see Predefined Payment Groups and Privileges.

  1. In Payment Cloud Service, click Chargebacks at the bottom of the dashboard.
  2. Click the reference number for the chargeback you want to accept. You may need to use a filter to find the reference number.
  3. Review the chargeback details and then click Accept.
  4. Review the chargeback fee message and then click Accept.

Parent topic: Chargebacks