Predefined Payment Groups

Groups define what a user can do in Oracle Payment Cloud Service. A user can have many groups assigned to them.

Where groups are managed

Industry Group Access (required)

All non–Payment Administrators must have at least one industry group. Payment Administrators automatically have access to all industries.

Group Use when…
Healthcare Payment Cloud Service Work in healthcare
Hospitality Payment Cloud Service Work in hospitality
Local Government Payment Cloud Service Work in local government
Restaurant Payment Cloud Service Work in restaurants
Retail Payment Cloud Service Work in retail

Business Management Groups

Needed to add onboard a Business covering Business Units and Business Accounts.

Group Use when…
Payment Service Owner Complete full onboarding of a Business including terminal registration and transaction and payout reporting
Legal Entity Manager Just managing businesses including verification (KYC)
Business Unit Manager Just managing business units
Account Manager Just managing business accounts
Account Location Address For those that manage business accounts and need to update location address details

Reporting Groups

Group Use when…
Transaction Reporting View Transactions Summary Report
Payout Reporting View Accounting Report and Payout Report

Note: A users in the Payment Service Owner group will also have access to these reports.

Payments and operations Groups

Group Use when…
Terminal Manager Register/manage terminals
Terminals Viewer View terminals
Transactions and Refunding Refund transactions
Chargeback Transactions View chargebacks
Chargeback Management View and accept/defend chargebacks

Payment Administrator Group

This group provides full access to all features:

Parent topic: Add Users