Verify a Business

For details about required privileges, see Predefined Payment Groups and Privileges.

Note:

  • You have 60 minutes to complete the verification process. If your session ends you can continue where you left off at a later time.
  • Do not reload or refresh the page after you start entering verification details.
  • After you complete all the information it can take several hours or even days for the business to be verified.
  • If you come back later to continue the verification process, you can navigate here in one of two ways:
    • If the business is still being onboarded, click Business Management, click the business, and then from the onboarding checklist click Verify next to Verify Business.
    • If the business is already onboarded, click Business Management, click the business, click Business Verification, and then click Update Verification.
  1. From the onboarding checklist, click Verify.
  2. Review the business information, personal information, and banking information required for the verification process, and then click Continue.
  3. Complete the verification steps in this order:
    1. Enter business details
    2. Add decision-makers
    3. Add payout details
    4. Sign the terms of services agreement

    Table 2-1

    Task Screen
    Enter the business details:

    1. Click Business details, enter the details, and then click Next.

    2. Select the company structure type and then click Next.

    3. Enter additional business details and then click Next.

    4. Review the summary and then click Submit.

    a. screenshot of the basic detail screen which includes legal name, employer identification number, and state that the business is registered in.

    b. screenshot of company structure options including private company, public company, incorporated partnership, non-profit or charitable organization, government organization, incorporated association.

    c. screenshot of the additional business details screen which asks if there is a DBA name, and the registered business address.
    Add decision-maker details, this includes any individual who is authorized to make major business decisions, owns 25% or more of the company, or is authorized to sign contracts on behalf of the company.

    1. Click Decision-makers, click Add decision-maker, enter personal details, and then click Next.

    2. Enter personal address details and then click Next.

    3. Review the summary and then click Submit.

    Note:

    • The name and address must be entered exactly as they appear on their government issued photo ID.

    • When attaching supporting documentation like an ID make sure that you:

      • Fit the ID within the frame of the photo without excess background in the frame.

      • Use a color photo.

      • Rotate the photo so it opens and reads left to right.

    a. screenshot of personal details including the roles they hold, name, birth date, country, ssn, email address, phone number,

    b. screenshot of personal address details.
    Verify via a banking app or mobile website or add payout details and be prepared with the following information:

    • A business bank statement (PDF) from the past 30 days.

    • A screenshot of online banking page with business account name, address, and account number visible.

    • A photo of voided business check, with business account name, address, account, and routing number visible. The check should show IBAN and sort code for banks in the UK.

    • When attaching supporting documentation make sure that you:

      • Use color photos of the front and back of a government issued photo ID or passport.

      • Fit the ID within the frame of the photo without excess background in the frame.

      • Rotate the photo so that it reads left to right, not vertical or upside down.

    1. Click Payout details, select the verification method, and then click Next.

    2. Enter the bank account information and then click Next.

    3. Optionally, upload a bank document and then click Next.

    4. Review the summary and then click Submit.

    		a.

    screenshot to select the verification method.

    b. screenshot shows routing number and account number.

    c. screenshot with option to add a document.
    Sign the terms of services agreement:

    1. Click Sign services agreement.

    2. Review and agree to the terms of service, select the Signer, and then click Sign.

    		screenshot of terms of services and the option to select the signer.
    After completing all the steps, Verified is shown next to each step. screenshot that shows each step verified including business details, decision-makers, payouts account, and signed agreement.
  4. After you complete the steps, navigate back to the onboarding checklist by clicking the link on the bottom left side of the screen.

Parent topic: Businesses