Drill into Outstanding Transactions

Use the Transaction Detail view to locate partially paid or unpaid transactions that explain reconciliation variances.

Steps

  1. In the Accounting Report, click the Business Day date link to open the Transaction Detail view.
  2. On the Transactions tab, review the Accounting Payout Status column and focus on rows marked Partially Paid or Not Paid.
  3. Capture the Payment Reference for any outstanding transaction. You need this identifier if you contact Oracle Payments Support.

Transaction Detail column reference

Column Description
Transaction Date and Time Shows when the transaction was processed.
Transaction Amount Displays the original amount. Negative values indicate refunds.
Payment Processing Fee Lists the fee applied by Oracle Payments for this transaction.
Net Proceeds Shows the transaction amount after the processing fee is applied.
Payout Amount Shows how much of the transaction has been included in a payout so far.
Accounting Payout Status Indicates whether the transaction is paid, partially paid, or not paid.
Aging Shows how many days the transaction has been outstanding. This column appears only for Partially Paid and Not Paid transactions.
Business Day Confirms which Business Day the transaction belongs to.
Payment Reference Provides the identifier required for support follow-up.

Example: A transaction with a Partially Paid status, an aging value of six days, and a payout gap indicates outstanding funds that contribute to the Business Day variance.

Result

You have identified outstanding transactions and captured reference numbers needed for follow-up.

Related topic: Accounting Report

Parent topic: Reconciling OPERA PMS Transactions with Oracle Payment Cloud Service