1. Release Readiness Guide
  2. Feature Summary

1 Feature Summary

This chapter describes the feature enhancements in this release.

Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle Retail Customer Engagement (ORCE) update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you.

Column Definitions

  • Feature: Provides a description of the feature being delivered.

  • Module Impacted: Identifies the module impacted associated with the feature, if any.

  • Scale: Identifies the size of the feature. Options are:

    • Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. There fore, the potential impact to users is minimal.

    • Larger: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

  • Delivered: Is the new feature available for use immediately after upgrade or must the feature be enabled or configured? If no, the feature is non-disruptive to end users and action is required (detailed steps below) to make the feature ready to use.

  • Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.

Table 1-1 Noteworthy Enhancements

Feature Module Impacted Scale Delivered Customer Action Required?

Segment Management

Segment

Larger

Enabled with Segment Foundation

No

New Feature Description

This section describes the new features.

Segment Management

The segment functionality is now available on the modern user interface.

Example of Customer Segments screen.

  • The following segment functionality is now in the JET UI:

    • Stratified Segments

    • Unstratified Segments

    • Personal Lists (formerly known as Manual Segment)

    • Segment Home

    • Segment Scorecards (Stratified, Unstratified, and Personal Lists)

Example of a segment tile.

  • Segment Tile for Oracle Retail Home:

    • Segment specific tiles can be created in Retail Home

    • Tile data is configurable via setup in Retail Home

    • Clicking the tile will route the user to their CE home page (Customer Home, Promotion Home, or Classic View)

Assumptions

Roles permitting, users can move between the Classic View and the Modern View. The functionality and core business logic are the same between the two versions.

The APIs are unchanged and remain fully compatible with any existing integrations.