2 Client Requirements and Supported Products

This chapter covers the Client System requirements supported for Oracle Retail Customer Engagement.

Client System Requirements

The technology below is supported.

Note:

Oracle Retail assumes that the retailer has ensured its Operating System has been patched with all applicable Windows updates.

Browser Support

Connecting to Customer Engagement Cloud Service requires one of the following web browsers:

  • Mozilla Firefox ESR 68+

  • Internet Explorer 11

  • Microsoft Edge 44+

  • Chrome (Desktop) 79+

Supported Oracle Products

Application Latest Supported Version

Oracle Retail Xstore Point of Service

19.0+

Oracle Retail Order Management System Cloud Service (OROMS)

19.1+

Oracle Retail Omnichannel Data Service (OCDS)

19.0+

Oracle Retail Marketing Cloud

18.0+

Oracle Retail Insights Cloud Service

18.0+