Offer Types

The Offer Type determines the type of incentive provided by the Offer. Customer

Engagement has the following Offer Types:

• Transaction Discount - A discount is prorated across all items within a transaction.

• Line Item Discount - A discount is applied to specific line items within a transaction.

• Fixed Quantity/Price - A fixed price is defined for various quantities of qualifying items.

• Kit - A defined set of heterogeneous items that, when purchased together, trigger special pricing.

• Gift with Purchase - A specific gift item is provided at a discounted price when the selected qualifying items are purchased.

• Buy X Get X - The purchase of defined items at regular price allows the customer to receive discounts on the purchase of subsequent quantities of the same items of equal or lesser value.

• Buy X Get Y - The purchase of defined items at regular price allows the customer to receive discounts on the purchase of subsequent different items at a discount.

• Tiered Discount - A discount is applied to a defined set of items and the amount of the discount can vary at different quantity thresholds.

• Buy X Get Points - The purchase of the qualifying items will result in the loyalty points being awarded to the loyalty program members.

• Marketing Engagements - Create a bonus point earning opportunity for an event that happens outside of Customer Engagement.