1 Feature Summary

This chapter describes the feature enhancements in this release.

Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle Retail Customer Engagement (ORCE) update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you.

Column Definitions

• Feature: Provides a description of the feature being delivered.

• Module Impacted: Identifies the module associated with the feature, if any.

• Scale: Identifies the size of the feature. Options are:

  • Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

  • Medium: These UI or process-based features are typically comprised of field, validation, or program changes. Therefore, the potential impact to users is moderate.

  • Large: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

• Delivered: Is the new feature available for use immediately after upgrade or must the feature be enabled or configured? If no, the feature is non-disruptive to end users and action is required (detailed steps below) to make the feature ready to use.

• Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.

Table 1-1 Noteworthy Enhancements

Feature	Module Impacted	Scale	Delivered	Customer Action Required?
Dynamic and Recurring Promotions	Administration	Medium	Yes	No
Data Sync System Job	Administration	Medium	Yes	No
Promotion Event Data Sync	Administration	Medium	Yes	No

New Feature Descriptions

This section describes the new features.

Dynamic and Recurring Promotions

The Dynamic Promotion job is transitioned from a scheduled job to a continuous run system job under the Dynamic and Recurring Promotions System Job framework. Key changes include:

• Jobs will now execute continuously based on a new configuration specifying intervals (that is, every X minutes).
• A new Dynamic and Recurring Promotion System Job Review screen is added to the ORCE application under the Administration feature. This screen enables associates to search, sort, and view job details.
• These updates aim to streamline the job execution process while providing administrative visibility through the new review screen.

Data Sync System Job

The Data Sync job is enhanced to operate as a System Job with continuous execution and additional configuration options. Key details include:

• A Data Sync Review screen is added to the ORCE application under the Administration feature.
• A new configuration option allows retailers to define the thread count for the job.
• This flexibility optimizes the job's efficiency and performance by aligning thread count with the receiving system's capacity and workload and enhancing speed and reliability.
• These updates improve the responsiveness, visibility, and customization of the Data Sync job for better operational efficiency.

Promotion Event Data Sync

The following features are included:

• The Data Sync infrastructure now includes the Promotion Event feature to work with subscribing interactive marketing platforms such as an email service provider.
• An external campaign id can now be defined in a promotion event to link the promotion event with the email service provider campaign management.
• The Promotion Event Data Sync feature can be enabled separately from the other Data Sync features to minimize data performance impact.
• Several new system configurations are added to manage the promotion event information using the Data Sync feature.