Overview

1 Overview

Retail Applications can integrate with Retail Home in various ways, and some applications integrate with more Retail Home features than others. This chapter gives an overview of the features in which each Retail Application participates. For example, the most basic integration with Retail Home is with the Application Navigator, where the URL for a cloud service is configured in the Retail Home UI. For those applications which integrate with Retail Home in ways beyond the Application Navigator, those integrations are described in application-specific chapters throughout the remainder of this document.

Note:

The following Oracle Retail applications currently only support launching from Retail Home:

Oracle Retail Inventory Optimization
Oracle Retail Xstore Office Cloud Service
Oracle Retail Order Broker Cloud Service 19.x and 21.x
Oracle Retail Order Orchestration 23.x
Oracle Retail Order Management System Cloud Service 19.x and 21.x
Oracle Retail Order Administration Cloud Service 23.x

Roles

In Oracle Retail cloud services, roles are used to determine which applications, data, and actions to which the user has access. Retail Home provides users with a screen to request access to new roles, as well as request that roles be removed from their access. See the Oracle Retail Home User Guide for more information.

Application Navigator Setup

The application navigator setup provides basic Retail Home functionality such as adding a link to the application menu for each application and enabling the import of seed data. Seed data is configuration data for Retail Home’s applications and dashboards. It can contain definitions of applications, dashboards, tiles, tile states, reports, and filters. The application navigator also establishes the Retail Home integrations that the cloud service supports, such as favorites, notifications, resource bundle customizations, and seed data. If the application supports seed data, it is imported by accessing the Application Navigator Setup, selecting an application row in the table, and clicking Refresh Seed Data. The table below describes which applications can be added to the Application Navigator Setup screen, the appropriate application code to use, and if the application includes seed data.

For detailed steps on configuring the Application Navigator Setup screen, refer to the Oracle Retail Home Administration Guide.

Oracle Retail Application	Application Code (case-sensitive)	Includes Seed Data	Seed Data Usage
AI Foundation Cloud Services AI Foundation Cloud Service Assortment and Space Optimization Cloud Service Offer Optimization Cloud Service Promotion and Markdown Cloud Service Inventory Optimization Cloud Service	RSP SO PRO PMO IO	No
Retail Insights Cloud Service	RI	Yes	RI seed data includes sample dashboards and tiles for four different user roles. The application name in the app navigator entry should be Retail Insights to import this data.
Process Orchestration & Monitoring (POM)	Oam	Yes	POM seed data includes sample dashboards and tile configurations for all different POM roles. The application name in the app navigator entry should be “Process Orchestration and Monitoring” to import this data.
Merchandising Foundation Cloud Service (Merchandising) 19.x and 23.x	Rms	Yes	Merchandising seeds a sample dashboard and tile for the Inventory Analyst role. The application name in the app navigator entry should be Merchandising to import this data.
Merchandising Foundation Cloud Service (Sales Audit) 19.x and 23.x	ReSA	Yes
Allocation Cloud Service 19.x and 23.x	ALC	Yes
Pricing Cloud Service 19.x and 23.x	Rpm	Yes
Supplier Evaluation Cloud Service 23.x	ORSE	No
Brand Compliance Management Cloud Service 23.x	ORBC	No
Store Inventory Operations Cloud Service 19.x and 23.x	SIOCS	Yes	SIOCS seed data includes dashboard and tiles for one user role.
Xstore Office Cloud Service 21.1	XOCS	No	Retailers already provisioned with XOCS v21.x will need to do this manually following the steps in the Oracle Retail Home Administration Guide. The link to XOCS is enabled in RH.
Customer Engagement Cloud Service 19.x and 20.x+	ORCE	No	ORCE uses a separate mechanism for seeding Retail Home. Please consult the Customer Engagement chapter for more information.
Order Broker Cloud Service 19.x and 21.x		No
Order Orchestration Cloud Service 23.x	OOCS	No
Assortment and Item Planning 19.x and Assortment Planning 23.x	APEECS	No	Assortment and Item Planning 19.x and Assortment Planning 23.x use a separate mechanism for seeding Retail Home. Please consult the Assortment and Item Planning chapter for more information.
Merchandise Financial Planning 19.x and 23.x	MFP	No	MFP uses a separate mechanism for seeding Retail Home. Consult the Merchandise Financial Planning chapter for more information.
Retail Demand Forecasting 19.x and 23.x	RDF	No	RDF uses a separate mechanism for seeding Retail Home. Consult the RDF chapter for more information.
Retail Data Store		No

Notifications, Favorites, and Resource Bundles

In Retail Home, the notifications, for each cloud service configured with it, are displayed to the user. For users of multiple Oracle Retail services, this will allow them to see their notifications without logging into each solution individually. Similarly, some applications allow tasks to be saved as Favorites, and these favorites can be shared with Retail Home, to be included as main menu options.

Resource bundle customization is a feature that allows a user to modify strings displayed in the user interfaces, both for the primary and secondary languages that the application supports. Only some applications support these features, as described in the table below.

For more information on the Retail Home features, refer to the Oracle Retail Home Administration Guide.

Note:

The default language resource bundle for Oracle Retail Cloud Services is listed as AMERICAN (en), for American English.

Oracle Retail Application	Supports Favorites	Supports Notifications	Supports Resource Bundles
AI Foundation Cloud Services AI Foundation Cloud Service Assortment and Space Optimization Cloud Service Offer Optimization Cloud Service Promotion and Markdown Cloud Service Inventory Optimization Cloud Service	Yes	Yes	Yes
Retail Insights Cloud Service	No	No	Yes
Process Orchestration & Monitoring (POM)	Yes	Yes	Yes
Merchandising Foundation Cloud Service (Merchandising) 19.x and 23.x	Yes	Yes	Yes
Merchandising Foundation Cloud Service (Sales Audit) 19.x and 23.x	Yes	Yes	Yes
Allocation Cloud Service 19.x and 23.x	Yes	Yes	Yes
Invoice Matching Cloud Service 19.x and 23.x	Yes	Yes	Yes
Pricing Cloud Service 19.x and 23.x	Yes	Yes	Yes
Supplier Evaluation Cloud Service 23.x	No	No	No
Brand Compliance Management Cloud Service 23.x	No	No	No
Store Inventory Operations Cloud Service 19.x and 23.x	Yes	No^Foot 1	No¹
Xstore Office Cloud Service 21.1	No	No¹	No¹
Customer Engagement Cloud Service 19.x and 20.x+	Version 20.x+ only	Version 20.x+ only	No
Order Broker Cloud Service 19.x and 21.x	No	No	No
Order Orchestration Cloud Service 23.x	No	No	No
Assortment and Item Planning 19.x and Assortment Planning 23.x	No	Yes	Supported in 23.x, but not in 19.x.
Merchandise Financial Planning 19.x and 23.x	No	Yes	Supported in 23.x, but not in 19.x.
Retail Demand Forecasting 19.x and 23.x	No	Yes	Supported in 23.x, but not in 19.x.
Retail Data Store	No	No	No

^Footnote 1SIOCS and XOCS support notifications and resource bundles, but not through Retail Home. See the administration guides for these cloud services for more details.

Subscription Metrics Dashboard

Oracle Retail cloud services each have a metric associated with them that is the basis for how customers pay for the services. The metric used for each cloud service is a bit different, but in all cases it is expected that customers (as well as Oracle Retail) will monitor their usage so as not to exceed their contract limitations. To help support this monitoring, a dashboard that can display the metrics exists in Retail Home for each of your cloud services.

Oracle Retail cloud services can be configured to capture and make available the subscription metrics to the Retail Home Application Dashboard, which allows administrators for retailers to view their usage against their subscription levels and set alerts for when they may be reaching the maximum levels allowed in their current subscription.

Oracle Retail Application	Supports Subscription Metrics	Usage Notes
AI Foundation Cloud Services AI Foundation Cloud Service Assortment and Space Optimization Cloud Service Offer Optimization Cloud Service Promotion and Markdown Cloud Service Inventory Optimization Cloud Service	Yes
Retail Insights Cloud Service	Yes	N/A
Process Orchestration & Monitoring (POM)	Partial	Since POM is not on the price listing, it does not display subscription metrics. But the report can still be used to display the currently installed version of POM and a list of previously installed versions.
Merchandising Foundation Cloud Service 19.x and 23.x	Yes	The Merchandising Foundation report also applies for the other Merchandising cloud services (Pricing, Invoice Matching, and Allocation)
Supplier Evaluation Cloud Service 23.x	Yes
Brand Compliance Management Cloud Service 23.x	Yes
Store Inventory Operations Cloud Service 19.x and 23.x	Yes	SIOCS has a scheduled batch that runs once every month to update metric usage information.
Xstore Office Cloud Service 21.1	No	XOCS currently does not publish any Subscription Metrics to Retail Home.
Customer Engagement Cloud Service 19.x and 20.x+	Yes
Order Broker Cloud Service 19.x and 21.x	No
Order Orchestration Cloud Service 23.x	No
Assortment and Item Planning 19.x and Assortment Planning 23.x	No	N/A
Merchandise Financial Planning 19.x and 23.x	No	N/A
Retail Demand Forecasting 19.x and 23.x	No	N/A
Retail Data Store	Yes	RDS updates OCPU and Storage usage statistics weekly.

Retail Cloud Extensions

Retail Cloud Extensions, delivered by the Oracle Retail Customer Value Creation team, leverage the power and scalability of the Oracle Retail platform to rapidly innovate. These extensions do not have a seeding process to add them to Retail Home automatically. However, tiles can be configured for the extensions following the instructions in the Report Configuration section of the Retail Home Administration Guide.

Visit the Retail Suite Information Center Index, Documentation, and Customer Resources (Doc ID 1331603.2) to view Oracle Retail Cloud Extension documentation.

Retail Reference Model

The Oracle Retail Reference Model (RRM) is a collection of detailed implementation information for our partners and customers available via Oracle Retail Home. It includes business process models, technical models, and a glossary. Retail Home provides access to the latest hosted version of the RRM, which is automatically updated with the latest releases and hotfixes to the RRM as they become available.

Customers preferring a local download can visit My Oracle Support and search for Doc ID 2058843.2 to access the RRM Information Center and Release Index and download the required version.