1 Feature Summary
The following enhancements are included in this release.
Noteworthy Enhancements
This guide outlines the information you need to know about new or improved functionality in the Oracle Retail Home update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you.
Column Definitions
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Feature: Provides a description of the feature being delivered.
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Delivered: Identifies whether the feature is Enabled or Disabled upon initial delivery.
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Scale: Identifies the size of the feature. Options are:
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Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
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Medium: These UI or process-based features are typically comprised of field, validation, or program changes. Therefore, the potential impact to users is moderate
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Large: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
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- Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.
| Feature | Module Impacted | Scale | Delivered | Customer Action Required? |
|---|---|---|---|---|
|
Outage Banner |
Small |
Yes |
No |
|
|
Notifications |
Small |
Yes |
No |
|
|
Applications |
Small |
Yes |
No |
Outage Banner Messages Based on Maintenance Template
Retail Home Outage banners previously indicated that an outage was in progress, even when the maintenance record represented a zero-downtime maintenance event. As a result, customers might have seen overly severe outage messages for maintenance activities that were not expected to disrupt access, causing avoidable confusion during planned maintenance windows.
With this update, Retail Home evaluates the maintenance template information from RCM and adjusts the banner message and severity, so zero-downtime maintenance events are displayed as warnings instead of active outages.
Offer Overextended Email Notification for Multiple Modules
Offer Overextended email notifications previously assumed a one-to-one relationship between an offer and a module, including the module name in the email subject. When a single offer was associated with multiple modules, notification generation could fail or make it difficult to identify which modules were affected, delaying triage for administrators and support teams.
With this update, Offer Overextended email notifications support offers associated with multiple modules. The email subject includes the offer name, and the email body lists the associated module names together with customer and environment context to help recipients quickly identify which alert requires attention.
Preserve Customer Changes to Applications During Patching
Application-level values, such as application name, short name, and feature-related settings, could previously be overwritten when an application was patched. This created a risk that customer-specific configuration changes would be lost during routine patching activity.
With this update, Retail Home preserves customer-modified application values during patching. The merge process now distinguishes routine patching from migration flows, so customer values are preserved for patches and overwritten only when the migration process explicitly requires that behavior.