1 Feature Summary

The following enhancements are included in this release.

Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle Retail Home update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you.

Column Definitions

• Feature: Provides a description of the feature being delivered.

• Delivered: Identifies whether the feature is Enabled or Disabled upon initial delivery.

• Scale: Identifies the size of the feature. Options are:

  • Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

  • Medium: These UI or process-based features are typically comprised of field, validation, or program changes. Therefore, the potential impact to users is moderate

  • Large: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

• Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.

Feature	Module Impacted	Scale	Delivered	Customer Action Required?
Home with Ask Oracle (HWAO) - New Redwood Experience	Dashboard and Reports	Large	Yes	No
New Dashboard Tile Size 2x1 for Four and Six Metrics	Home Dashboard	Small	Yes	No
Description Text/Link on Dashboard Tiles	Home Dashboard	Small	Yes	No
New Trend Attribute for Metric Color Coding	Home Dashboard	Small	Yes	No

Home with Ask Oracle (HWAO) - New Redwood Experience

Oracle Retail Home has been significantly upgraded with an all-new Redwood user experience, featuring the introduction of Ask Oracle. While the core functionality remains unchanged, this redesign delivers a streamlined look and feel to provide a more intuitive and efficient journey for all users.

Switching Between Classic View and all New Interface

Retail Home provides the option to switch between the all-new interface and the Classic View. This setting is managed by the administrator and applies to all users in the environment.

The default experience is currently set to the Classic View. The system is designed to support future updates where the new interface may become the default.

To switch views:

• Go to Ask Oracle Menu (see details later in this document).
• Search for Interface Settings or navigate to Configurations & Integrations - Interface Settings.
• Toggle Use Classic View on or off as needed and save the settings.

Your selection will take effect once you open the Retail Home application in a new browser session. You can change this setting at any time.

What is New in HWAO

• Bottom Bar Navigation:

  The dashboard now includes a persistent bottom navigation bar with tabs for Favorites, Applications, Reports, Home, and Welcome pages by default. It also displays any opened Settings and Task menus, allowing for quicker and more seamless navigation between key pages.

  
  

  

  
  
• Favorites:

  Favorites are organized in the bottom navigation bar. Any tasks, settings, applications, or modules marked as favorites are conveniently listed on the Favorites page, organized according to the selected application. Users can display and launch favorites directly from this page; however, maintenance actions such as creating, editing, or deleting favorites must be performed from within the respective applications.

  
  

  

  
  

• Ask Oracle Menu:

  A new Ask Oracle icon appears persistently in the bottom right corner. Hovering over the icon surfaces the Ask label, and clicking opens a unified task and settings experience, accessible in either Product Map (structured) or Suggestions (list) format.

  
  

  

  
  

  • Product Map and Suggestions List:

    The Ask Oracle panel allows users to browse available tasks and settings via a structured Product Map or Suggestions List format based on their roles. The Product Map provides a visual hierarchy of features by domain, while the Suggestions List presents a flat menu.

    Figure 1-1 Product Map

    
    

    

    
    

    Figure 1-2 Suggestions

    
    

    

    
    

  • Search Bar:

    A search bar is present at the top of every Home view, allowing users to type partial phrases or questions to quickly find relevant tasks, applications, or settings.

    
    

    

    
    

  • Notifications Panel:

    hen a new notification arrives, it appears briefly as a pop-up in the lower-right corner of the screen. After the pop-up disappears, a notification count remains visible on the Ask Oracle icon until the user opens and reads the notification, ensuring important updates are not missed.

    
    

    

    
    

    Clicking the Ask Oracle icon reveals a panel on the right side of the screen displaying all notifications, including workflow updates, system alerts, and activities, helping users stay informed with actionable items. Users can click on any notification tile to view detailed information.

    
    

    

    
    

• Customizable Default Home View:

  Users can select their preferred landing experience, either the structured Product Map or the Suggestions List view through the User Profile menu.

  
  

  

  
  

• Ask Oracle Chat Panel:

  The redesigned chatbot is accessible from the bottom-right corner of the screen. It opens when you hover over the Ask Oracle icon, as indicated in below screenshot. This panel offers conversational assistance using official Oracle Retail documentation, providing step-by-step how-to guidance and contextual help.

  
  

  

  
  

New Dashboard Tile Size 2x1 for Four and Six Metrics

Retail Home now offers a new 2x1 dashboard tile size, providing greater flexibility in dashboard layout and design. Administrators can use this new configuration, along with existing standard sizes, to create metric-only tiles without graph sections. This enhancement enables more efficient display of key metrics and optimized use of dashboard space, particularly for tiles like YOY Sales Comparison or OMNI Sales that do not require graphical representation.

Before:

Now:

Description Text/Link on Dashboard Tiles

Retail Home now supports a second description line on dashboard tiles, enhancing the ability to communicate additional context or instructions directly within a tile. This update allows administrators to provide both an action prompt (for example, “Click the heading to open the report.”) and supplementary details or highlights, ensuring users receive essential information and guidance at a glance. This supports more informed daily planning and decision-making.

New Trend Attribute for Metric Color Coding

Retail Home now supports a new "trend" attribute in the metric JSON configuration to enable color-coded metric values and arrow indicators. By default, metrics appear in black if no trend is specified.

• "trend": "positive" will display the metric in green.
• "trend": "negative" will display the metric in red.

Example JSON:

"items": [
  {
    "name": "Revenue",
    "value": 10200000,
    "valueFormat": "S",
    "indicator": "up",
    "trend": "positive",
    "valueLabel": "USD"
  },
  {
    "name": "Basket Size",
    "value": 166.1,
    "valueFormat": "N",
    "indicator": "down",
    "trend": "negative"
  }
]