1 Feature Summary

The following enhancements are included in this release.

Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle Retail Home update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you.

Column Definitions

  • Feature: Provides a description of the feature being delivered.

  • Delivered: Identifies whether the feature is Enabled or Disabled upon initial delivery.

  • Scale: Identifies the size of the feature. Options are:

    • Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

    • Medium: These UI or process-based features are typically comprised of field, validation, or program changes. Therefore, the potential impact to users is moderate

    • Large: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

  • Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.
Feature Module Impacted Scale Delivered Customer Action Required?
Environment Type Mismatch Warning

Health Check

Small

Yes

No

Retail Cloud Customer Success Portal Migration

Welcome Screen

Small

Yes

No

Default Subscription Metrics for Non-Subscribed Applications

Application Dashboard

Small

Yes

No

Environment Type Mismatch Warning

Retail Home has been enhanced with a warning notification when the Environment Type (Prod/Preprod) returned by the application-level PSRAF health check does not match the Retail Home’s Environment Type.

Retail Cloud Customer Success Portal Migration

The Retail Cloud Customer Success Portal has now migrated to a new platform: the Oracle Retail Cloud Customer Success Hub. As part of this transition, the links and texts in Retail Home (RH) Welcome Screen and related documentation such as the email banner, etc., have been updated accordingly.

Figure 1-1 Oracle Retail Cloud Customer Success Hub Section from Welcome Screen (Header and Link)

Customer Success Hub

Figure 1-2 Email Banner

Email Banner image

Default Subscription Metrics for Non-Subscribed Applications

For applications without an active customer subscription, including Retail Home (RH) and POM, the subscription-related fields will no longer be displayed, including,

  • Subscription start/end date

  • Subscription time left

  • Subscription usage metrics chart or table

Default Subscription Window