8 Admin Dashboard

In addition to the ability to view important metrics and KPIs in the Dashboard, the customer administrators can also view other tiles having application status, subscription metrics, batch metrics, shortcut links, and information that will be useful for them to refer or act upon.

Application Navigator

This tile lists the applications configured in the Application Navigator Setup table and their application links (if added in Application Navigator Setup). The user also has an option to download all the links into a CSV file using the Download All Links button.

Figure 8-1 Application Navigator Tile in Admin Dashboard

Application Navigator Tile

Subscriptions

This tile displays the following customer subscriptions related information.

  • Number of subscriptions above 80% usage amount.

  • Number of subscriptions over usage amount.

Figure 8-2 Subscriptions Tile

Subscriptions Tile

Outage Calendar

This report shows current and upcoming outages for all of the customer's Oracle Retail environments. Information displayed includes the scheduled date and time of the outage and whether it has completed.

Note:

The Outage Calendar is in-built and pulled from Object Storage and updates daily. Details must be defined as:
Primary Area Layout = retailhome.contextualReports.outgageCalendar
Name = RetailHomeOutageService
Type = File
Source = N/A.

All details are prepopulated, and Type and File should not be changed

Figure 8-3 Built-In Outage Calendar in Dashboard Configuration

Built-In Outage Calendar in Dashboard Configuration

Figure 8-4 Outage Calendar

Outage Calendar

Click the View Calendar link in the upper-right corner to open a new tab listing all upcoming outages in a sortable table. The Outages are categorized as “Current and Future Outages” (which lists the current and planned outages) and “Historical Outages” (which lists the outages that occurred/scheduled for last 6 months).

Outages List

The outages can also be filtered by Environment and Status.

Outages List

Custom Banner Messages

Custom Banner Messages allow Retail Home administrators to communicate important, time-bound information to Retail Home users through the Dashboard page. Administrators can create and manage these messages using the Custom Banner Messages option under the Dashboards and Reports menu.

Custom Banner Messages Menu Item

Banners are created from the Custom Banner Messages screen and can include a title, description, message type, and an optional link.

Custom Banner Messages Screen

Once published, the banner appears at the top of the Retail Home dashboard, alongside existing status banners such as Batch Status and Outages. Users may temporarily dismiss the banner, but it will continue to appear on subsequent logins until it expires or is removed by the administrator.

Custom Banner